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Technology Infrastructure
All of our products and services are backed by a fully functionally back end infrastructure that gives our staff and our customer’s staff the necessary tools to manage their business effectively.
We use a full web based application, called ZONE, which provides: - Claims administration and management
- Enrollment and eligibility
- Insurance assistance services
- Invoice processing
- Medical Management
- Policy application processing
- In-depth operational and consultative reporting
Cyrca’s goal is to maximize the use of technology available today to create efficiencies and add value to our programs while ensuring necessary safeguards for technology are in place for client and member protection. Access to information is handled via our User Account Policies and Procedures. Cyrca is responsible for information protection, storage, backup, exchange, printing , faxing, disposal, business continuity, data integrity, and incident handling. We are further responsible for providing all of the physical protection necessary for hardware, software, and networks. .
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